Booking terms and conditions for in-person yoga and meditation classes

Booking

For yoga and meditation classes on the Isle of Wight please book your place at https://createharmony.setmore.com/ or email Anne at createharmonyiow@gmail.com.

If you are new to my classes please complete an online health form.

It is essential that you complete this before your first class so that Anne can plan the class effectively. Without this I may not know your needs and I won’t be covered on my teaching insurance.

24-hours’ notice

If you need to cancel, please give me at least 24-hours’ notice to allow time for me to fill your space or to cancel the class if not enough people are able to attend.

This gives me time to make new arrangements and cancel my room hire if I need to, which also requires me to give 24-hours.

If you cancel at the last minute, then no refunds can be given.

If I have to cancel a class due to low bookings, you will be informed in plenty of time and you won’t be charged.

6-week blocks

A 6-week continuous block of classes in yoga or meditation is being offered at £50, if you know you are going to miss a few weeks, then you can always pay £10 a week for the classes you can attend. To pay for the 6-week course you can use this Stripe Link, pay in cash or through a bank transfer. Please make sure you book your place before paying and contact Anne via email for further details.

Workshops

Booking is essential, without them workshops cannot run. Please book and pay in advance and please don’t just turn up and expect it to be on or for there to be a space available.

If you need to cancel your place, please give at least 24-hours’ notice, then you may be able to transfer your booking to a new date. If you cancel on the day, no refunds can be given.

Payments

You can pay when you book online for single sessions, or make a payment via bank transfer, in cash or through Stripe for 6-week courses and single sessions.(Scroll down for all Stripe payment options.)

If you are paying via bank transfer please inform me when you have made a payment and say which class, block or workshop you are paying for.

If you wish to pay in cash, you may be asked to pay a deposit online to hold your place. This will be returned if you need to cancel and have given 24-hours’ notice, or you can transfer your booking to a new date.

Transfers

You cannot transfer bookings for a 6-week course to another date. If you attend most of the 6-week course, but miss one or two classes, these are non transferable.

You can only transfer single class or workshops bookings to a new date, as long as enough notice has been given when cancelling.

If you wish to transfer your booking to a new date, please contact Anne at createharmonyiow@gmail.com and I will be happy to do this for you, as long as there are spaces available.

Refunds

Refunds will not be given for last minute cancellations, as room hire costs and lost fees need to be covered.

If you have paid £50 for a 6-week course, you already get 1 free class, so no refunds will be given if you miss a class.

If a refund is offered (when plenty of notice has been given) a credit will automatically be applied to your original payment method. Stripe refunds will incur a fee, so your refund will be minus the Stripe fee. (This includes payments made through my booking system Setmore.)

It may take some time before your refund officially shows in your account, so please give it a couple of days.

Need Help?

Contact Anne at createharmonyiow@gmail.com for any questions related to payments, transfers and refunds or if you wish to make a booking.